Our site "www.bluerockdesign.com" is operated by Paragon Ltd, and run in accordance with English Law.
Service Levels for .UK Domain Names
We will acknowledge receipt of all customer communications, requests or complaints within two working days and will complete requests within three working days of the initial contact.
Cancelling Services and Transfers Out Policy
Customers are able to cancel their service with us at any time in accordance with the Terms and Conditions. A customer usually contracts with us for a minimum period of 12 months after which time the contract will lapse if it is not renewed. If a customer wishes to transfer their .uk domain name to another registrar this will be done within 2 business days providing there are no outstanding invoices.We do not charge for transfering a domain to another registrar.
By accessing this site
Domain Registration and Domains for Hosting Rules
By registering, transferring or hosting a domain with Bluerockdesign you agree that the domain and the content of any web site does not contain any word, phrase or implication that may be deemed as explicit or an implication to a service that is illegal. We understand that intent has a huge part to play in determining what is illegal or offensive by implication, so we reserve the right to release any domain we find unsuitable to the domain registry at Nominet.org.uk and will remain untagged until such a time the owner signs in to nominet and assigns a new TAG. Adult domains including the use of the words escort in relation to a geographic location are strictly prohibited. Should you have any concerns about any domain you see registered to the BLUEROCK tag please do not hesitate to get in touch. You can also contact us to check if a domain is suitable if you are in any doubt. Should we have accepted any domain onto our system in error we will contact the registrant with the details provided and ask for the domain to be released to an alternative TAG. We reserve the right to immediately remove any domain we deem to be in breach of our terms. Should a domain be deemed illegal or a web site hosted by us found to be acting illegally we will inform the relevant authorities.
Renewals and Expired Domains Policy for .uk Domain Names
Domain names are registered for fixed periods that are subject to renewal. We will send email communications to alert you that your domain name registration service will expire on a certain date. We will send, at a minimum, a renewal reminder 30 days and 7 days prior to expiration. If the registration is not renewed five days after the expiration date we will send another renewal reminder notice. If you do not renew the domain name registration by the expiration date, the domain name registration is subject to deletion at any time after that. In an effort to help you avoid unintentional deletion of your domain name registration, we may, but are not obligated to, provide you with a "grace period" after the domain name registration services expiration date (a "grace period" begins on the day after the date of expiration).
Intellectual property rights
Reliance on web site content
Although we have taken every step to make sure the information on our website is correct, you should not consider the content of our web site as advice, as each persons or companies needs are different, and what may be right for one may not be for another, so no reliance should be placed on it, and you should seek clarification for other sources before making any important decisions. This should be detailed when showing anyone else content from our web site.
Content displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy or relavance. To the extent permitted by law, and third parties connected to us expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any content posted on it. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Linking to our site
Links from our site
Jurisdiction and applicable law
Agreement to Nominet's Terms and Conditions
When you search and or register a domain name with us, you are obliged to familiarise yourself with and agree to the terms and conditions that Nominet.org.uk set out for domain registration, taking note of within those terms of the DRS Policy and DRS Procedure. When registering a domain you will be asked to confirm that you have read and understood these terms and any obligation and agreement you are making when registering a UK domain, a link to Nominet's Terms and Conditions is here.
Registrant Data Quality Compliance Terms
We do not allow the registration through our services of any domain that is done so with the sole intent of causing another person harm, be that threatening, offensive, illegal or trademark infringing. Should you breach these terms or violate any of Nominets terms, you agree for us to lock at our discretion any said domain, and if needed report serious abuse to Nominet and the relevant authorities. Should we receive information with suspected abuse, we will endevour to contact you to discuss the matter and resolve any abuse complaint that we receive. Should you have any questions about a domain you wish to register, please contact us in the first instance and any abuse complaint should be emailed to email@example.com.
Should you have any complaint about us please contact us via email to firstname.lastname@example.org and we will reply within 48 hours. Should your complaint not be dealt with to your complete satisfaction, we ask that you again email and state as to why you are not happy and what we can do to resolve the issue. Your complaint is dealt with from the beginning at the highest level, giving you the assurance that it will be looked at carefully and considered fairly. We are fully committed to being an ethical UK registrar and welcome any suggestions as to how we can improve our service.
Variation of our terms